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Check Payment and Refund Status in Pogaem Billing History

Find subscription plans, dates, stores, amounts, and payment or refund status. Learn what missing amount information means and how history differs from management.

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In this article
  1. 01Find billing history on the account screen
  2. 02Information on a payment card
  3. 03Check billing history step by step
  4. 04Understand payment and refund labels
  5. 05Amounts may be unavailable
  6. 06Check history alongside the current plan
  7. 07Frequently asked questions

Find billing history on the account screen

Tap the profile at the top of Pogaem settings to open Account. Under Payments, open Billing History to view subscription payment records linked to the account, newest first.

If there have been no subscription payments, an empty state explains that completed payments will appear here. An empty list alone does not establish every purchase status of the current store account.

Information on a payment card

  • Pogaem Lite or Premium plan name

  • Payment date and Google Play or App Store

  • Amount formatted for its currency, or Amount Unavailable

  • Paid, Partially Refunded, Refunded, or Canceled status

  • The service-period end date, when provided

Check billing history step by step

  1. Tap the profile at the top of Pogaem settings.

  2. Select Billing History under Payments on the account screen.

  3. Find the plan and payment date you want to inspect.

  4. Review store, amount, status, and service-period end date.

  5. Pull down to reload when you need current information.

Understand payment and refund labels

Paid identifies a completed payment event; Partially Refunded indicates a refund of part of the amount. A full refund appears as Refunded, and a canceled payment event appears as Canceled.

These labels describe processed billing events delivered to Pogaem. They are not controls for changing renewal or cancellation schedules. Use subscription management separately for changes.

Amounts may be unavailable

Some payment events do not include displayable amount or currency information. Pogaem shows Amount Unavailable instead of estimating a value.

For receipts or payment-method records requiring an amount, also check the Google Play or App Store account used to pay. Do not calculate a presumed refund from values absent on the Pogaem screen.

Check history alongside the current plan

Billing history lists past events; the account subscription card shows the currently applied plan. Review both rather than inferring current subscription state solely from a recent payment.

If purchase verification is delayed or another-store usage is reported, first check that you are signed into the correct Pogaem and store accounts.

Frequently asked questions

Where is Pogaem billing history?

Tap the profile at the top of Settings, then choose Billing History under Payments on Account.

Can it show Amount Unavailable instead of a price?

Yes. If amount or currency information was not provided with the payment event, Pogaem reports it as unavailable rather than estimating.

Can I cancel my subscription from billing history?

Billing history displays payment and refund events. Subscription changes and cancellation use the separate management flow and the relevant store.

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